Help Center / Retourneren

Retourneren

If you are not 100% satisfied, you may return your order for a refund within 28 days from the date you receive the order. Items must be unused, unwashed and in their original packaging with all original tags attached and, if applicable, the protective inner lining intact for swimwear and intimate apparel.

The return procedure below is only for items purchased from the official Fox website. If you purchased this item from one of our official dealers, please contact them as you have a commercial contract with them directly. They will then assist you.

To initiate a return, click on the button below. This will take you to the login page where you can either login or fill in your order information and initiate a return. We will deduct the applicable return shipping costs from your refund (6.99€).

If you have any problems, please contact us: https://nl.foxracing.com/contact-fox.html

Start a Return


EXCHANGES

Unfortunately, at the moment we do not process direct exchanges. In case you want to change size or color of one or more items from your order:

  1. Follow the same instructions of a standard return (see above).
  2. Place a new order for the replacement items.

EXTENDED RETURNS POLICY

Extended returns period for Christmas 2022. You can request the return of your product(s) until January 15th 2023 for those orders received by you until December 31st (included). For orders received by you as of January 1st 2023, the ordinary return period shall apply.

MYSTERY BOX RETURNS

The following return terms are ONLY applicable to the “Mystery Box”: You can return your “Mystery Box” (which shall include all the items part of the box) for a full refund within fourteen (14) days from the date of delivery. The purchase of a “Mystery Box” is intended as a purchase of one single product. Therefore, the return of a single item contained in the “Mystery Box” or size changes won’t be accepted.

All the items must be unused and unwashed and in the original packaging with all original tags attached. The return of FOX products is your responsibility and it shall be at your own cost and expense.

By returning the full order FOX will also refund the shipping costs of the original order. The refund will be made to your original method of payment.